Will I have issues logging in if I use a VPN/Tor/Proxy? If you believe this is the case, please wait several hours before trying to login again OR contact support to have your account manually unblocked. On top of that, there is a chance that the security software protecting the members area temporarily blocked your account for too many logins attempts within a short time period. Please confirm that you are correctly entering your username and password along with entering the correct Captcha phrase (if shown). I'm an active subscriber and I'm unable to log in. Every scene-including on-screen captions-is given English captioning.ĭue to Japanese obscenity laws passed many, many years ago, this type of mosaic-or blur-is legally necessary as the films are all made in Japan. ZENRA is the only site on the internet featuring full-length JAV movies with full and accurate English subtitles. Locate the file on your computer and double-click to open. Select somewhere on your computer to save the file and ensure the download totally completes at 100%. Try right-clicking on one of the numbered links (each number contains a scene) and select 'Save File As' (or Save Location As, Save Target As, Save Link As, etc.). Non-Exclusive movies may be downloaded by any subscriber except those on Streaming-Only plans.įor eligible subscribers, on each Video Page there are download links near the bottom (SUBTITLED DOWNLOAD - 1 2 3 etc.). Non-VIP subscribers may only stream 'Exclusive' movies. This will only be provided to eligible subscribers who request it. If this describes you, please contact support and ask for a VIP upgrade. VIP status is a free opt-in upgrade that allows subscribers to download movies with the orange 'Exclusive' tag and is only offered to subscribers who either are on a 90 day subscription or are monthly subscribers of ZENRA for 3 or more consecutive months with the exception of Streaming-Only subscribers. For more information on the free VIP upgrade, please read the next entry in the FAQ, visit the main page, or read section 9.3 in the Terms of Service. Non VIP-subscribers may only stream Exclusive movies. All subscribers may download and stream non-Exclusive movies except for those on Streaming-Only plans. VIP subscribers may also download movies marked as Exclusives. Subscribers who repeatedly hit the transfer limit nearly every single day may find additional restrictions placed on their current and future subscriptions. This data limit is calculated in JST (Japan Standard Time). This is a combined daily data allowance that includes both downloading and streaming. All subscribers are limited to consuming no more than 10GB a day.
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